Click & Collect
When placing an order on our website, customers will be given the option to choose our Click & Collect service, which will allow them to collect their chosen goods from a local branch within an hour of placing their order if those goods are in stock.
On receipt of a Click & Collect order, our branch will reserve the chosen parts and hold them for collection until the end of the working day following receipt of the order. If the goods have not been collected by this time they will be put back into stock and may be sold to another customer.
Please pay for goods on collection at our retail counter. We accept cash and all major credit cards.
We make every effort to ensure that Click & Collect order is ready for collection as indicated. Sometimes it may not be possible to locate a particular item in-store. In such instances we will contact you (please provide us with contact number) to advise and offer an alternative.
Frenco cannot be held liable for journey costs or time lost in instances where product is unavailable.